Last Updated: March 2026
1. Introduction
At ArcCon Roofing Company, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website (https://www.arcconroofing.com/) or use our roofing and virtual adjuster services. We want you to feel confident that your data is safe with us.
2. Information Collection
When you interact with us, we collect information that helps us provide our services. We gather this data through website contact forms, phone calls, social media, and digital advertising.
The types of personal data we collect include:
- Contact Information: Your name, email address, phone number, and physical property address.
- Property Details: Information related to your roof, insurance claims, and property damage.
- Technical Data: Your IP address, browser type, and device information collected automatically when you browse our website.
3. Use of Information
We use the information we collect to serve you better and manage our business operations. Specifically, we use your data to:
- Provide accurate roofing estimates and property damage assessments.
- Process and manage residential insurance claims.
- Communicate with you about your project, schedule property inspections, and answer your inquiries.
- Process financing applications and payments.
- Send you relevant marketing materials and company updates (you can opt out of these at any time).
4. Data Sharing and Disclosure
We respect your privacy and will never sell your personal information to third parties. We only share your data under specific circumstances to ensure your project runs smoothly:
- Service Providers: We share necessary details with trusted partners who help us run our business, such as financing partners (e.g., Enhancify, Hearth, GreenSky), claim processing services (e.g., Your Virtual Adjuster), and payment processors.
- Insurance and Mortgage Companies: We share relevant information with your insurance provider and mortgage company to facilitate the approval and payment of your roofing claim.
- Legal Requirements: We may disclose your information if required by law, court order, or to protect the safety and rights of our company and our customers.
5. Data Security
We take the security of your personal data seriously. We use standard administrative, technical, and physical security measures to protect your information from unauthorized access, loss, or misuse. We store your project and claim details in a secure customer relationship management (CRM) system, ensuring that only authorized team members can access your records.
6. Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies are small data files placed on your device that help our website remember your preferences and understand how you interact with our pages.
We use cookies to analyze site traffic and deliver more relevant advertisements. You can manage or disable cookies at any time through your web browser settings. Please note that disabling cookies may limit your ability to use certain features on our website.
7. User Rights
Depending on the laws in Birmingham, Alabama, you have specific rights regarding your personal information. You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct any inaccurate or incomplete information.
- Request the deletion of your personal data from our systems.
- Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details provided below.
8. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us.
- Company Name: ArcCon Roofing Company, LLC
- Compliance Officer: Charlie Williams
- Physical Address: 5511 US-280 Suite 319, Birmingham, AL 35242
- Email Address: charlie@arcconbuilding.com
- Phone Number: 855-775-7550